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Running Symantec Management Server Configuration wizard stopped the database startup

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I was trying to change the server port from 8443 to 8447, and while connecting and changing the database it gave and error.

 

Now the Symantec Embedded Database does not start. It simply starts and then stops right after.

 

The following is my SCM-server-0.log

2014-09-03 22:20:32.212 THREAD 12 SEVERE: ================== Server Environment ===================
2014-09-03 22:20:32.213 THREAD 12 SEVERE: os.name = Windows NT (unknown)
2014-09-03 22:20:32.213 THREAD 12 SEVERE: os.version = 6.3
2014-09-03 22:20:32.214 THREAD 12 SEVERE: os.arch = x64
2014-09-03 22:20:32.214 THREAD 12 SEVERE: java.version = 1.7.0_25
2014-09-03 22:20:32.215 THREAD 12 SEVERE: java.vendor = Oracle Corporation
2014-09-03 22:20:32.215 THREAD 12 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2014-09-03 22:20:32.216 THREAD 12 SEVERE: java.vm.version = 23.25-b01
2014-09-03 22:20:32.216 THREAD 12 SEVERE: java.home = D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre
2014-09-03 22:20:32.217 THREAD 12 SEVERE: catalina.home = D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2014-09-03 22:20:32.217 THREAD 12 SEVERE: java.user = null
2014-09-03 22:20:32.217 THREAD 12 SEVERE: user.language = en
2014-09-03 22:20:32.218 THREAD 12 SEVERE: user.country = US
2014-09-03 22:20:32.218 THREAD 12 SEVERE: scm.server.version = 12.1.4013.4013
2014-09-03 22:21:33.420 THREAD 12 SEVERE:
org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory ([Sybase][JDBC Driver][SQL Anywhere]Database server not found)
 at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:1549)
 at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1388)
 at org.apache.tomcat.dbcp.dbcp.BasicDataSource.getConnection(BasicDataSource.java:1044)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDataSourceDBConnection(DatabaseUtilities.java:402)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:286)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:261)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDBConnection(DatabaseUtilities.java:2499)
 at com.sygate.scm.server.db.util.DatabaseUtilities.testConnection(DatabaseUtilities.java:2456)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:131)
 at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
 at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:657)
 at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1637)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
 at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
 at java.util.concurrent.FutureTask.run(FutureTask.java:166)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
 at java.lang.Thread.run(Thread.java:724)
Caused by: java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Database server not found
 at sybase.jdbc4.sqlanywhere.IDriver.makeODBCConnection(Native Method)
 at sybase.jdbc4.sqlanywhere.IDriver.connect(IDriver.java:772)
 at org.apache.tomcat.dbcp.dbcp.DriverConnectionFactory.createConnection(DriverConnectionFactory.java:38)
 at org.apache.tomcat.dbcp.dbcp.PoolableConnectionFactory.makeObject(PoolableConnectionFactory.java:582)
 at org.apache.tomcat.dbcp.dbcp.BasicDataSource.validateConnectionFactory(BasicDataSource.java:1556)
 at org.apache.tomcat.dbcp.dbcp.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:1545)
 ... 26 more
2014-09-03 22:21:33.425 THREAD 12 SEVERE:  in: com.sygate.scm.server.servlet.StartupServlet
com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:132)
 at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
 at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:657)
 at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1637)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
 at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
 at java.util.concurrent.FutureTask.run(FutureTask.java:166)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
 at java.lang.Thread.run(Thread.java:724)
2014-09-03 22:21:33.447 THREAD 12 SEVERE: DomainId: null
SiteId: null
ServerId: 7AEF508B0A6E04830193E3EB3190C96C
SystemEventId: 1281
EventDesc: Unexpected server error.
MessageId: 1
ErrorCode: 268500992
com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:132)
 at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
 at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:657)
 at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1637)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
 at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
 at java.util.concurrent.FutureTask.run(FutureTask.java:166)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
 at java.lang.Thread.run(Thread.java:724)
com.sygate.scm.server.util.ServerException: Unexpected server error.
 at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:399)
 at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:364)
 at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:360)
 at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:356)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:314)
 at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
 at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:657)
 at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1637)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
 at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
 at java.util.concurrent.FutureTask.run(FutureTask.java:166)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
 at java.lang.Thread.run(Thread.java:724)
Caused by: com.sygate.scm.server.util.ScmServerError: Failed to connect to database after tried 20 times, please start the database!
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:132)
 ... 17 more
2014-09-03 22:21:38.469 THREAD 12 SEVERE: SEM: Connect to database failed
java.sql.SQLException: SEM: Connect to database failed
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:339)
 at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:58)
 at java.util.logging.Logger.log(Logger.java:610)
 at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:401)
 at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:364)
 at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:360)
 at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:356)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:314)
 at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
 at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:657)
 at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1637)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
 at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
 at java.util.concurrent.FutureTask.run(FutureTask.java:166)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
 at java.lang.Thread.run(Thread.java:724)
Caused by: java.lang.NullPointerException
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:290)
 ... 24 more
 

The following is my dbvalidator.log

 

2014-09-03 21:49:22.504 THREAD 1 INFO: logger initialized ...
2014-09-03 21:49:22.505 THREAD 1 INFO: SEPM Server Home:[D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools\..\tomcat]
2014-09-03 21:50:36.019 THREAD 1 INFO: Initialized the database.
2014-09-03 21:51:37.265 THREAD 1 SEVERE: Error occurred.
com.sygate.scm.server.metadata.MetadataException:
 at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:965)
 at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:931)
 at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:971)
 at com.sygate.scm.server.metadata.MetadataManager.getMetadata(MetadataManager.java:997)
 at com.sygate.scm.server.metadata.MetadataManager.getMetadata(MetadataManager.java:254)
 at com.sygate.scm.server.configmanager.ConfigManagerCache.prepareTopLevelObject(ConfigManagerCache.java:405)
 at com.sygate.scm.server.configmanager.ConfigManagerCache.getTopLevelObject(ConfigManagerCache.java:318)
 at com.sygate.scm.server.configmanager.ConfigManager.getTopLevelObject(ConfigManager.java:337)
 at com.sygate.scm.server.configmanager.ConfigManager.getSemConfigRootObject(ConfigManager.java:2191)
 at com.sygate.scm.tools.ludbfix.XmlValidator.<init>(XmlValidator.java:119)
 at com.sygate.scm.tools.ludbfix.XmlValidator.main(XmlValidator.java:498)
Caused by: java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Database server not found
 at sybase.jdbc4.sqlanywhere.IDriver.makeODBCConnection(Native Method)
 at sybase.jdbc4.sqlanywhere.IDriver.connect(IDriver.java:772)
 at java.sql.DriverManager.getConnection(DriverManager.java:571)
 at java.sql.DriverManager.getConnection(DriverManager.java:233)
 at sybase.jdbc4.sqlanywhere.ASADataSource.getConnection(ASADataSource.java:317)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDataSourceDBConnection(DatabaseUtilities.java:402)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:286)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:261)
 at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:963)
 ... 10 more
com.sygate.scm.server.util.ServerException: Unexpected server error.
 at com.sygate.scm.server.configmanager.ConfigManagerCache.prepareTopLevelObject(ConfigManagerCache.java:422)
 at com.sygate.scm.server.configmanager.ConfigManagerCache.getTopLevelObject(ConfigManagerCache.java:318)
 at com.sygate.scm.server.configmanager.ConfigManager.getTopLevelObject(ConfigManager.java:337)
 at com.sygate.scm.server.configmanager.ConfigManager.getSemConfigRootObject(ConfigManager.java:2191)
 at com.sygate.scm.tools.ludbfix.XmlValidator.<init>(XmlValidator.java:119)
 at com.sygate.scm.tools.ludbfix.XmlValidator.main(XmlValidator.java:498)
Caused by: com.sygate.scm.server.metadata.MetadataException:
 at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:965)
 at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:931)
 at com.sygate.scm.server.metadata.MetadataManager.getConnection(MetadataManager.java:971)
 at com.sygate.scm.server.metadata.MetadataManager.getMetadata(MetadataManager.java:997)
 at com.sygate.scm.server.metadata.MetadataManager.getMetadata(MetadataManager.java:254)
 at com.sygate.scm.server.configmanager.ConfigManagerCache.prepareTopLevelObject(ConfigManagerCache.java:405)
 ... 5 more
Caused by: java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Database server not found
 at sybase.jdbc4.sqlanywhere.IDriver.makeODBCConnection(Native Method)
 at sybase.jdbc4.sqlanywhere.IDriver.connect(IDriver.java:772)
 at java.sql.DriverManager.getConnection(DriverManager.java:571)
 at java.sql.DriverManager.getConnection(DriverManager.java:233)
 at sybase.jdbc4.sqlanywhere.ASADataSource.getConnection(ASADataSource.java:317)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDataSourceDBConnection(DatabaseUtilities.java:402)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:286)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:271)
 at com.sygate.scm.server.db.util.DatabaseUtilities.getDefaultDatabaseConnection(DatabaseUtilities.java:261)
 at com.sygate.scm.server.metadata.MetadataManager.getConnectionNoCheckRequireTransactionId(MetadataManager.java:963)
 ... 10 more
 

 

Thank you for any help.

 


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