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Sem5.DB is missing

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Oui, j'ai besoin d'une solution

I have a client running Server 2008 R2 with SEPM 12.1

I got a notification that the embedded database had stopped. On logging in remotely I found the server very short of disk space, but when I checked out the SEPM folders I discovered that both the sem5.db file and the sem5.log files are both missing - completely vanished. The users claim not to have done anything and having run 2 undelete utilities neither of them could find the files either. Very odd. Last time I checked them about a month ago they were 5 GB and 1 GB in size respectively.

I have tried running a repair of the program 3 times. Each time it has said that the repair completed successfully, but when it then starts the Reconfiguration wizard, even with different options taken each time it fails to complete with the message that  the embedded database could not be started. The repair is not creating or recreating the missing files even though it says that it is going to.

When is a repair not a repair - when its a Symantec repair!!

We do not have a backup of these files.

Is there any way to get the program working again without having to do a complete uninstall and reinstall?

If we do have to do that, will I also have to reinstall on all the clients as well?

 


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