I have 30 seats in my Symantec Endpoint Manager 12.1.5 console. When running an executive weekly summary report - risk report I can see all 30 seats, but 3 seats are listed as offline. They are all laptops which haven't been plugged into the network for a couple weeks.
When looking at the Virus Definition distribution section of the report I see that there are 27 clients that haven't had their updates in greater than 1 day, but I don't see anything referring to the laptops in the greater than 7 days section.
Is this something I should worry about, or is it normal for the laptops to not show up in this section since they are offline? My train of thought is that they should be listed under the "Greater than 7 days" category but I might be understanding this incorrectly.
Any clarification would be much appreciated.
Thanks!
ICWILL