Activity Summary - Total scans/Auto Protect Scans/Manual Scans counters won't update

Exchange 2013
Windows Servers 2012
SMSMSE 7.5.0.56
DAG

We have 8 Exchange 2013 servers with SMSMSE on each. Counters on either wont update. I've tried following solutions:

http://www.symantec.com/business/support/index?pag...

https://www-secure.symantec.com/connect/forums/act...

Everything under Scans section shows 0. I ran the manual scan it scanned 63 mailboxes and activity counters still didn't update. We don't use SMSE for Spam. Help!

Thanks in advance,