Hi,
recently i have upgraded SEPM servers from 12.1.3 to 12.1.5 After that I am seeing issues
ISSUE1::
Following Logs showing in Event eventviewr this is happening all my SEPM server (Total 7 SEPMS)
Symantec Endpoint Protect Manager Webserver is starting in response to a ‘start’ request from the Service Control Manager. This is an informational message only. No user action is required.
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: httpd.exe
P2: 2.4.6.153
P3: 539e89a7
P4: libaprutil-1.dll
P5: 1.5.2.153
P6: 539e8a5b
P7: c0000005
P8: 00001014
P9:
P10:
Attached files:
C:\Users\semwebsrv\AppData\Local\Temp\WERA46A.tmp.appcompat.txt
C:\Users\semwebsrv\AppData\Local\Temp\WERA5A3.tmp.WERInternalMetadata.xml
C:\Users\semwebsrv\AppData\Local\Temp\WERA5C3.tmp.hdmp
C:\Users\semwebsrv\AppData\Local\Temp\WERADA0.tmp.dmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_httpd.exe_d273b26cf93e33511618b3aae4df2f5b7f68a0ea_cab_23edba5a
Analysis symbol:
Rechecking for solution: 0
Report Id: 4bca6bf1-7bef-11e4-93fe-0050569f6ff2
Report Status: 0
Hashed bucket:
Faulting application name: httpd.exe, version: 2.4.6.153, time stamp: 0x539e89a7
Faulting module name: libaprutil-1.dll, version: 1.5.2.153, time stamp: 0x539e8a5b
Exception code: 0xc0000005
Fault offset: 0x00001014
Faulting process id: 0x5dc
Faulting application start time: 0x01d00ff48e94dad7
Faulting application path: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\apache\bin\httpd.exe
Faulting module path: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\apache\bin\libaprutil-1.dll
Report Id: 4bca6bf1-7bef-11e4-93fe-0050569f6ff2
Faulting package full name:
Faulting package-relative application ID:
Issue2:: On Home Page all of sudden 90% cleints shows offline status.. they comeback online after next hartbeat (1hrs or so)
Issue3:: Some time GUP's shows Not a GUP (GUP = false) after some time they shows as GUP client.
Issue4: 15% clients not getting the updates
I see most of the cleints error :;
Downloaded new content update from Group Update Provider failed.
Remote file path: http://GUP IP:2967/content/TempCache/{535CB6A4-441F-4e8a-A897-804CD859100E}/141203001/xdelta141203001_To_141204004.dax