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How to cleanup excessive disk usage on SEPM and SEP client 12.1.xxx

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A. Take a Backup of Database OR Follow the Disaster Recovery Steps for 12.1 

http://www.symantec.com/docs/TECH160736 

B. Symantec Endpoint Protection – How to cleanup excessive disk usage 

This document describes the necessary steps required to clean up the content of the folder C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\content\ 

and : C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage 

1. Stop the Service Endpoint Protection services 
start -> run -> services.msc 
Symantec Embedded Database 
Symantec Endpoint Protection 
Symantec Endpoint Protection Manager 
Symantec Event Manager 
Symantec Management Client 
Symantec Settings Manager 

2. 

>Navigate to the folder C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\content\ and then from each of the folders present under the CONTENT folder, go in and delete ALL the sub-folders with names in DIGITS. 

>Go to: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\outbox\ImportPackage 

3. At the END of the file C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\conf.properties add: 

scm.lucontentcleanup.threshold=x (preferably between 1 to 5, since 10 is the default value). 

4. Start all services stopped at the step 1.


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