I'm running SEP 12.1.4 unmanaged. I noticed a month or so ago that it stopped updating. I've tried uninstalling, reinstalling and clearing definitions using this link http://www.symantec.com/business/support/index?page=content&id=HOWTO59193&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D14226587241400Bys74x7Gd190VB24oiADn0M61zlkngzp8Q9Y.
Here is the message. Any help would be appreciated.
The following Symantec products and components are installed on your computer:
> Symantec Endpoint Protection Client
> SONAR Definitions
> AP Portal List
> Extended File Attributes and Signatures
> Intrusion Prevention Signatures
> Submission Control Thresholds
> Centralized Reputation Settings
> Virus and Spyware Definitions Win64
> Symantec Whitelist
> Virus and Spyware Definitions Win64 (hub)
> Revocation Data
Initializing...
Connecting to liveupdate.symantecliveupdate.com...
Connected to LiveUpdate server successfully.
There are 11 update(s) to be downloaded.
Downloading catalog file (1 of 11) finished.
Downloading catalog file (2 of 11) failed.
Downloading catalog file (3 of 11) failed.
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Downloading catalog file (5 of 11) failed.
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Downloading catalog file (7 of 11) failed.
Downloading catalog file (8 of 11) failed.
Downloading catalog file (9 of 11) failed.
Downloading catalog file (10 of 11) failed.
Downloading catalog file (11 of 11) failed.
Encountered an error while downloading file sepc$20behavior$20and$20security$20heuristics$2012.1$20ru2_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20srtsp$20settings_12.1$20ru2_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20cids$20signatures$2012.1$20ru2_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20extended$20file$20attributes$20and$20signatures$2012.1$20ru2_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20submission$20control$20data_12.1$20ru2_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20iron$20settings$2012.1$20ru2_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20virus$20definitions$20win64$20$28x64$29$2012.1$20ru2$20h_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20iron$20whitelist$2012.1$20ru2_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20iron$20revocation$20list$2012.1$20ru2_microdefsb.curdefs_symalllanguages_livetri.zip.
Encountered an error while downloading file sepc$20virus$20definitions$20win64$20$28x64$29$2012.1$20ru2$20h_microdefsb.error_symalllanguages_livetri.zip.
Session summary: 0 update(s) available, 0 update(s) installed.
LiveUpdate session is complete.