Hi,
I need to upgrade a whole bunch of clients to SEP 12.1.5337.5000 (RU5). You guys need to come up with a more complicated name for SEP in the future. To uninstall our existing installation, you need to provide a password. I have read the articles on how to uninstall SEP with an msiexec command, but none of that literature mentions how to do so with a password-protected installation. I read a couple of blogs on how to do this by injecting registry keys, but they do not work, a password prompt still appears. I know the upgrade docs for SEP 12.1.5337.5000 (RU5) claim that the new version will install over the old, but that just doesn't work in practice. Here's what I have in the script.
@echo on
c:
CD "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection"
smc.exe -stop
REG ADD "HKLM\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security" /v LockUnloadServices /d 0 /t REG_DWORD /f
REG ADD "HKLM\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security" /v UseVPUninstallPassword /d 0 /t REG_DWORD /f
msiexec /x {A5DCF955-5D4A-471D-8CB3-DCFDF5C5DEE7} /passive /lv!* c:\uninstallSEP.txt
Is there anything else I can try?
Thanks in advance.