I have not heard of anyone doing this but thought I would ask here.
We have users with their laptops that will use the machines and not be connected to the company VPN. They might not connect to the VPN for possibly a month or more. This can lead to a build up in incidents or it might delay an incident coming in. Also I might think that the machine is removed from the domain and no longer in service. My company has around 15,000 users so trying to track down which machines are being worked on by tech support is unrealistic.
So the big question is, has anyone stood up an Endpoint server in a DMZ with a public IP and use the public IP as a secondary endpoint server for the agents to connect to? If so, if the agent was to come back to the corporate network would the agent automatically switch back to the primary endpoint server?
Thanks