My company distributes SEP to be used on employees' home machines (primarily to avoid employees bringing viruses to the network from unmanaged machines). My copy of SEP 12.1.5 has been behaving erratically for several weeks. I would like to uninstall it and reinstall afresh.
This is apparently impossible. Using Control Panel/Uninstall always fails, generally hanging on the "gathering information" screen. "Repair" is equally useless.
Using the msiexec uninstall method does nothing at all.
I have seen references to removing the program manually — which appeared to involve about 50 steps and rooting around in the registry with hoe and tweezers, along with an application called "Cleanwipe" which doesn't appear to actually be available. Unsurprisingly, I'm reluctant to try that method.
Surely there is a sane way to uninstall this program?