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Admin passwords not working

Oui, j'ai besoin d'une solution

We currently have 3 administrator accounts (including the default admin account).  None of them seem to be working.

No matter which account is used, we get the message:

The administrator's user name or password is incorrect.  Please enter a valid user name or password.

We are running version 12.1.3001 so the resetpass.bat file is no longer available to us.  The only thing that is available is the link to "email" a temporary password--all in all, a very useless option.  This is a standalone network with no email servers, so there's no way for it to send an email.

Are there any other options available to reset an admin password in this version?

Thanks


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