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Reputation check for unproven files failed because of network errors for the last 3 days.

Oui, j'ai besoin d'une solution

Bonjour,

I installed Symantec Endpoint Protection on a system protected by an IP Access-List. Only ports 8014 to SEPM and 7070 to LiveUpdate Servers are opened. It's impossible to have access to the Internet. All seems to be functional except a repeat file reputation errors. I installed the smallest package, Basic Server with Anti-Virus and Anti-Spyware, v12.1 RU5.

Anyone can help me to resolve this problem?

Best Regards.

Symantec Endpoint Protection
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File Reputation Detection Triggering Notification on 06/07/2015 15:06:32
 Updated since 06/06/2015 19:00:00     Print       
Computer 
Current User 
IP Address
Domain Name 
Server Name 
Group Name
Product VersionFile Reputation DetectionEvent Time
***************12.1.5337.5000Reputation check for unproven files failed because of network errors for the last 3 days.06/06/2015 00:41:40

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