Quantcast
Viewing all articles
Browse latest Browse all 11462

Symantec Desktop Encryption - virtual encrypted disks not working

Oui, j'ai besoin d'une solution

Trying to test Symantec Desktop Encryption for a project and running into an issue.  We are wanting to encrypt a portion of an external drive to load data onto and send to a vendor.  I have a 3TB external drive that I've partitioned to 500GB and formatted with NTFS.  I installed the Symantec Desktop Encryption software and have followed the instructions for creating PGP virtual disk volumes in the quickstart guide.  I am able to get through the process just to the end where it is finishing encyrpting the virtual disk volume when the trouble starts.  A DOS window opens up, then closes without me being able to view what is in the box.  After the box goes away, the process ends with no errors, BUT, when I try to open the new virtual encrypted disk, I get a Windows popup telling me I  have to format the disk before I can use it.  If I try to go ahead and format (which I'm sure isn't what needs done) I get a Windows box saying it can't complete the format.  If I click cancel to not format, I still can't open the virtual encrypted disk.  Any ideas as to what is going on?

Bill


Viewing all articles
Browse latest Browse all 11462

Trending Articles