I have installed Symantec endpoint full disk encryption 8.2 on a 250 G harddisk SAMSUNG SSD 850 EVO. However, all drives have been encrypted immediately after first reboot(usually takes several hours). After 2nd reboot, there is an error"Fatal error has occured. Machine will need to be restarted. Brief description: The application returned a status of [0x80000001] in the state State_Initialized” from SEE and it cannot start Windows 7 anymore.
I installed SEE on another same model harddisk and the same issue occurs.
Both harddisks cannot be re-partitioned and the drives in them cannot be formatted by Windows or partition tools . I even tried to clean the MBR, but no luck.
I tried using diskpart by the procedures mentioned on Article: HOWTO55966http://www.symantec.com/docs/HOWTO55966, but it is not working with error "The request could not be performed because of an I/O error".
I do not want to recover any files from the disk,i only want to re-use the disk since they are just newly bought.
Please kindly help.
Best regards,
Perrin