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User Risk Summary DLP 12 not working

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Oui, j'ai besoin d'une solution

Hello All,

I'm trying to configure the new feature in Symantec DLP v12 called "User Risk Summary". We already have active directory integrated to the DLP Infrastructure. When I go to System-->Users-->Data Sources and add a new AD Source. I choose one from the drop down list and schedule the process.

This is the failure message:

"Failure reason: User data inconsistent. See logs for more information."
 
I tried collecting logs and don't have a clear indication of the reason why it failed.
 
Has anyone configured this successfully already that can help? Not sure what I'm doing wrong.
 
Thanks,
 
Lu

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